Frequently Asked Questions

A list of popular questions we get from users about the platform and an answer to them.

What is Pitchpay?

Pitchpay is your ultimate solution for swift, secure, and stress-free bill payments. It allows you to effortlessly manage your finances, send money instantly, and handle all your bills with ease.

How do I get started with Pitchpay?

Download Pitchpay from the App Store or Google Play Store. Once installed, create an account by following the on-screen instructions.

Is my personal information safe with Pitchpay?

Yes, we use robust security features to protect your sensitive information. Pitchpay employs advanced encryption and secure protocols to ensure your data remains confidential.

Can I send money to other users with Pitchpay?

Absolutely! Pitchpay allows you to send money instantly to other users with just a few taps.

How do I pay my bills using Pitchpay?

You can pay your bills by selecting the 'Bills' tab, adding your bill details, and choosing your preferred payment method.

Are there any fees for using Pitchpay?

Pitchpay is free to download and use. However, some transactions may incur a small fee, which will be clearly displayed before you confirm the transaction.

Who do I contact for support?

If you need assistance, please contact our customer support team through the 'Help' section in Pitchpay, or email us at support@pitchpay.net.